Frequently Asked Questions
WHAT IS A FOB?
A fob is a small keychain object that allows access to your building, amenities, garages and elevators. Check out our Fob Compatibility page for a gallery of common styles.
HOW DO FOBS WORK?
There is a microchip and coil within the fob that uses Radio Frequency Identification (RFID) technology. When placed in close proximity to a reader, the chip will be powered up from the energy in the coil and transmit a unique ID. The building’s system will then check this ID against its database to verify your access credentials. All personal information is stored on the building’s side. The only information on the fob is the unique ID which works similar in concept to a physical key.
HOW DO YOU COPY THE FOB?
Each key fob has a RFID chip in it. When the Key Fob is brought near a scanner, the scanner will power up the chip which will in turn send out a signal to the scanner. We use specialized technology that intercepts the signal and we take that signal, decode it, and place it on new Key Fob.
WHAT KIND OF KEY FOBS CAN YOU CLONE?
We can duplicate 99% of key fobs currently used in the market today. Check to see if your key is on our compatible list. If it’s not, contact support to see if we can duplicate it. There are hundreds of key fobs on the market so it’s impossible to list them all.
The most popular low frequency formats include HID Prox, Indala, ioProx, Paradox, AWID, ICT, Pyramid.
The most popular low frequency formats include HID Prox, Indala, ioProx, Paradox, AWID, ICT, Pyramid.
WHAT IF MY NEW KEY FOB DOESN'T WORK? What is your refund policy?
It doesn’t happen often, but sometimes our technicians aren’t able to copy a fob. Some newer key fob formats use encryption which make them more difficult to copy while a select few formats are still impossible. Our technicians use specialized equipment to triple check that the new key fob works before giving them to you.
All of our work is backed by a 100% Money Back Guarantee. We guarantee that the copy will work completely or your money back, no questions asked.
All of our work is backed by a 100% Money Back Guarantee. We guarantee that the copy will work completely or your money back, no questions asked.
IF MY ORIGINAL KEY IS DEACTIVATED WILL MY CLONE STILL WORK?
No. A cloned key carries an exact copy of the data on the original key. If your original key is deactivated, both keys will stop working.
CAN THE FOB COPY BE DETECTED BY THE BUILDING'S SECURITY SYSTEM?
Other than the visual difference, your duplicated Key Fob is an identical copy of your original one. The access control system will not register any difference between your original and the duplicate.
DO YOU DO CAR remotes?
Yes, Please send us your Year/Make/Model
Can you copy two key fobs into one?
Unfortunately due to how RFID access control technology works it is impossible to copy two key fobs into one. If you are currently struggling with a heavy key chain we do offer ultra-lightweight key fobs that could help reduce your overall weight.
HOW LONG DOES IT TAKE TO COPY MY FOB?
The entire process, including triple verification is usually no more than 2-5 minute for 95% of all fobs.
A few high frequency fobs take slightly longer due to more complex encryption used. Our technicians will advise you at the time of booking if your fob is a high frequency fob which will take longer.
A few high frequency fobs take slightly longer due to more complex encryption used. Our technicians will advise you at the time of booking if your fob is a high frequency fob which will take longer.
What forms of payment do you take?
We accept Debit, Credit, Cash and e-Transfer
Are you licensed?
Yes, we are fully licensed through the city!
Have more questions? Here are some options:
Here are several ways to contact us
Here are several ways to contact us
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